The final event of MultiDEPART was a success and the whole consortium could showcase the three developed tools to a wide public of key stakeholders, both online and face to face at AMB premises in Barcelona.

For those who did not had the chance to join us, or the ones interested in rewatching the Workshop, we have uploaded the event at youtube. 



Since March 2021, the MultiDEPART project consortium has been working on the development of three key planning and managing tools that will help Public Transport Authorities and operators to scale DRT (Demand Responsive Transit) Services in their areas.

On 24 March, a final event was hosted in Barcelona by the project partner AMB (Barcelona Metropolitan Area) and coordinated by CARNET, where the consortium partners presented the project evolution and the strategy for past project implementations and where Cristina Juárez, Chief Innovation Officer at CARNET, participated. It was also an opportunity to present the developed tools, which are now ready to be commercialised by CAPGEMINI and KMF Ventures and help transport operators and transport authorities in their deployment of demand-responsive transportation for their cities and metropolitan areas. These are:

  • – Planning tool: to provide strategic information to define the most suitable area, operation modes and stop locations to help simulate a DRT service operation
  • – Dashboard: to help Public Transport Authorities and Transport Operators to assess multiple DRT services. The dashboard visualizes a list of representative KPIs that allow monitoring and understanding of the performance of the DRT services
  • – Business Tool: to define if the implementation of DRT services will be profitable. Includes a report about different categories that will be positively affected by the implementation of the DRT solution, as well as a financial analysis tool to estimate the profitability of the new service

The project was born to provide an answer to the increasing demand for DRT, a concept that has been known and exploited in rural areas (mostly based on telephone calls and manual routing of the services). Nowadays, it also has the potential to solve accessibility to urban low-demand areas thanks to the digitalization of public transport and mass adoption of mobile phones by many segments of the population. This fact makes the creation of flexible routes and schedules based on actual demand collected easier and more effective.

Even though the project finished on 31 March 2022, the project partners have already been able to secure 2 new pilots in which the tools developed will be deployed for new demand-responsive services: one in Thessaloniki (Greece) and another one in Lisbon (Portugal).

The project, financed by EIT Urban Mobility, is developed by a consortium of 12 partners from different European countries bringing universities, research centres, transport operators, public authorities, and industry players together: CARNET, FACTUAL, Capgemini Engineering, Universitat Politècnica de Catalunya, Carris, Aimsun, Centre for Research & Technology Hellas (CERTH), The Thessaloniki Transport Authority, Tusgsal, Nemi and Àrea Metropolitana de Barcelona (AMB).




On Thursday March 24th, AMB (Barcelona Metropolitan Area) will host at their premises the final event of MultiDEPART, that will be also available to follow online via streaming.

Since March 2021, the MultiDEPART project team has been working in the development of three key planning and managing tools that will help Public Transport Authorities and Operators to scale Demand Responsive Transit Services in their areas. This MultiDEPART workshop will showcase the three tools developed within the MultiDEPART project: Planning tool, Dashboard and Business tool.

 In this final event, MultiDEPART will showcase the tools developed within the project and that are ready to be commercialised and help transport operators and transport authorities in their deployment of demand responsive transportation for their cities and metropolitan areas.

MultiDEPART city partners will also present their insights on how this project and its outcomes are already contributing to their public transport strategies and the future actions that have arisen.



MultiDEPART new consortium member

With the start of the new year 2022 and facing the last three months of the MultiDEPART project, we are happy to announce a new addition to the MultiDEPART consortium: NEMI Mobility Solutions.
NEMI is a demand responsive transit technology provider and will add to the project the insights from real services as well as collaborate alongside the cities and public transport operators involved in the MultiDEPART project. NEMI’s product is a tool for providing and managing flexible public transport services. Totally flexible and adaptable to all types of operating models, designed incorporating public administration’s requirements and intended for local administrations, transport authorities and public transport operators.
Welcome to the Team!



MultiDEPART consortium has been working on producing a project video that can help better understand the project outcomes and the seamless tools that have been produced during the project. 
This video is published on our website homepage as well as at the YouTube Channel of CARNET, the partner responsible for the project dissemination.  
In the video you can learn how the interrelation of MultiDEPART’s Use Cases and the developed tools is working in order to assure the project success and to further understand the impact that the MultiDEPART tools can have for Public Transport Administrations and Operators.



The MultiDEPART triple workshop was organised at the end of the first year of the project, on the 20th of December.

The three tools developed within the MultiDEPART project (planning tool, Monitoring Dashboard and Business tool) were showcased by UPC-CERTH-Aimsun, Factual and Capgenimi respectively as the partners that leaded the related tasks during the project. Each of the tool was combined with one of the three use cases and the results of their implementations were presented showing, thus, the tangible value of MultiDEPART tools. Thessaloniki and AMB presented the process and the results derived (from the planning tool and dashboard respectively) through the analysis of the DRT scenarios in the examined areas. At the end, Lisbon that was the lighthouse pilot in the project, since the tools were implemented on real DRT lines, presented its feedback and the lessons learnt from the use of the planning tool, the dashboard and business tool. CARRIS highlighted that it is interested in exploring opportunities from DRT and tools could be very helpful.

The successful triple workshop along with the online connections with the three cities involved in the project gave the opportunity to a constant audience of 30 online participants during the three-hours event and the EIT UM representatives to discuss about the main achievements and their scalability beyond the project. 


register now to the Multidepart triple worshop

Since March 2021 the MultiDEPART project team has been working in the development of three key planning and managing tools that will help Public Transport Authorities and Operators to scale Demand Responsive Transit Services in their areas.

In this Workshop we will showcase the three tools developed within the MultiDEPART project (planning tool, Dashboard and Business tool) together with the three use cases where they are implemented: Thessaloniki, Barcelona Metropolitan Area and Lisbon.

It will be a triple workshop, connecting online with the three cities involved in the project and describing each tools related to a specific use case.

The agenda of the workshop will be:

– Introduction to EIT and our project

– Planning tool – AIMSUN, UPC and CERTH

– Thessaloniki case study – Thessaloniki Transport Authority

– Dashboard – FACTUAL

– Barcelona Metropolitan Area case study – AMB and TUSGSAL

– Business tool – CAPGEMINI

– Lisbon case study – CARRIS

– Q&A


first Multidepart face to face meeting at smart city expo world congress

During the month of November, Barcelona is the world capital for Smart Cities and new mobility trends thanks to the Smart City Expo World Congress (SCEWC). Held in Barcelona since 2011, Smart City Expo World Congress is the international leading event for cities with a mission to empower cities and collectivise urban innovation across the globe.

From MultiDEPART communication and dissemination activities we were very active in having the majority of our partners participating in several activities during the SCEWC and engaging with potential stakeholders.

During Tuesday 16th of November we had a private meeting room booked in the congress area and we invited all technological providers of DRT services that had previously participated in our project survey and the stakeholders interviews, to visit us and discuss in more depth the outputs of the project.

At the same time we were able to hold our first face to face consortium meeting, with a majority of the project partners attending presencially, and with a virtual connection with those who were not able to travel to Barcelona.


multidepart partners participating in tomorrow mobility world congress

The first edition of TMWC took place from 16 to 18 November 2021 in Barcelona, Spain. Being aware of the strong ties that mobility has with other sectors, the event was co-located with Smart City Expo World Congress (SCEWC) and sought to enable synergies and complement an already strong global community of 25,000 stakeholders with ambitious visions to create a better future for all citizens.

Within this context, on Tuesday 16th of November a special panel discussion around Demand Responsive Transit was held at the Innovation Zone of the Congress Area in which three partners of the MultiDEPART project participated: AIMSUN, CARRIS and NEMI.

AIMSUN representative, Tamara Djuckic, explained how the planning tools developed during the MultiDEPART project are a key asset for Public Transport Authorities and Operators in order to design the best propositions for future DRT services.


Multidepart presence during carnet symposium

COVID-19 has dramatically disrupted mobility. Lockdowns were enforced all over the world, together with face-to-face limitations and social restrictions. After acceptable vaccination levels, Europeans, Americans, and the rest of the world are trying to go back to normal. Mobility is increasing again, although it has not reached pre-covid levels yet. Most importantly, travel behavior has changed radically.

The 7th edition of CARNET Symposium takes into account this aforementioned scenario in order to invite the most prominent keynote speakers to discuss the future of mobility in three different round tables.

The second round table was about demand-responsive transit. Innovative solutions can be brought to the market to attain more sustainable urban mobility for our citizens. The use of technology has led to new mobility schemes: ride-hailing, vehicle sharing strategies, and other optimized mobility options are changing the way we move, also in the public transport arena. MultiDEPART project leader Dr. Georgia Ayfantopoulou from CERTH was moderating this round table in which our project partner CARRIS explained their Lisbon Use Case.

It was a successful event for the project in which we could disseminate our main outputs to an audience of more than 150 people from the Innovation and Research Mobility Industry.


Multidepart activities during smart city expo world congrees week

Smart City Expo World Congress (SCEWC) is the international summit of discussion about the link between urban reality and technological revolution and will take place in Barcelona from 16 to 18 November.

During this week Barcelona will host the key international players working towards Smart Cities in several events throughout the city.

The MultiDEPART project will be able showcase its developments being present in 2 of the main events:

CARNET Symposium: During the VII Symposium on Urban Mobility Challenges, organized by CARNET, we will bring together speakers from the industrial sector and the academic world, to present their knowledge of new technologies and the latest innovations related to mobility.

– Tomorrow Mobility World Congress: The Tomorrow.Mobility World Congress (TMWC) is a new global event organised by Fira Barcelona focused on promoting the design and adoption of new sustainable urban mobility models. The event is co-organised by EIT Urban Mobility, an initiative of the European Institute of Innovation and Technology, a body of the European Union, and has the support of important companies and institutions. TMWC is launched to create a global benchmark in the field and going beyond a one-off event, as it will include an online knowledge platform that will be active throughout the year and an innovation hub set to bring the main players in the industry together. The event will be jointly held with Smart City Expo World Congress (SCEWC).


multidepart participation in the s-moving forum- greencities

MultiDEPART project was presented along with other EIT Urban Mobility projects in the S-Moving Forum – Greencities celebrated in Malaga (Spain) on 29th and 30th September 2021. Our project leader Josep Maria Salanova (CERTH-HIT) and project team member Miquel Estrada (UPC) participated in a panel debate focused on transforming urban mobility through innovation. They presented the MultiDEPART approach to facilitate the implementation of Demand Responsive Transit (DRT) services into the public transit offer of the European cities through the MultiDEPART innovation Tools for planning and monitoring DRT services that will be launched at the end of the project and are addressed to public administration, public transport operators and technology providers.


workshop to present survey results to the key stakeholders

As a part of the MultiDEPART project, a series of surveys to key stakeholders (end-users, technology providers, public transport operators) have been done and analysed in order to obtain further information on typologies of DRT services and their acceptance. The workshop is organised and coordinated by CARNET (Future Mobility Research Hub). FACTUAL will be moderating the workshop in which the Technical University of Catalonia (UPC) and the Center of Research & Technology Hellas (CERTH) will present a detailed analysis and results of surveys followed by an open Q&A session to all workshop participants.


survey about on-demand service


This survey is developed as a part of the MultiDepart a Multi-operator tool for managing Demand Responsive Transport project funded by the European Institute of Innovation and Technology-Urban Mobility (EIT UM). MultiDEPART aims to develop tools to plan, manage and monitor DRT solutions, targeting Public Transport Authorities (PTAs) and facilitate the harmonization and scalability of DRT services across European cities. The present survey will contribute to the market analysis and the identification of the DRT related requirements.Since your answers are anonymous, they will remain completely confidential and will be used exclusively for research purposes.

Estimated time to fill in the questionnaire: 10 minutes

Funded by:

This project is funded by EIT Urban Mobility, an initiative of the European Institute of Innovation and Technology (EIT), a body of the European Union. EIT Urban Mobility acts to accelerate positive change on mobility to make urban spaces more

A note to our visitors

This website has updated its privacy policy in compliance with changes to European Union data protection law, for all members globally. We’ve also updated our Privacy Policy to give you more information about your rights and responsibilities with respect to your privacy and personal information. Please read this to review the updates about which cookies we use and what information we collect on our site. By continuing to use this site, you are agreeing to our updated privacy policy.